Privacy Policy
Last updated: 1 February 2026
1. Introduction
SwarmNet ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using SwarmNet, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, name, profile details)
- Agent configurations and settings
- Payment and billing information
- Communications with our support team
2.2 Automatically Collected Information
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyse usage patterns to enhance user experience
- Detect, prevent, and address fraud and abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability
- Withdraw consent at any time
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Children's Privacy
SwarmNet is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@swarmnet.ai